Welcome to Trendy Beach Hat! These Terms and Conditions outline the rules and regulations for using our website (www.trendybeachhat.com) and purchasing our beachwear products.

By accessing this website and placing an order, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. About Us

Trendy Beach Hat is an Australian-based online retailer specializing in stylish and functional beachwear for the whole family. Our products range from active beachwear to protective swimwear for babies and children.

Business Address: 66 Kooljak Rd, METRICUP, AU 6280

Customer Service Email: [email protected]

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not use the website in any way that may impair its performance or functionality
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 18 years old or have parental consent to make purchases

3. Products and Services

3.1 Product Descriptions

We take great care to ensure our product descriptions, images, and specifications are accurate. However, slight variations in color or design may occur due to monitor settings or product enhancements.

3.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you promptly and offer alternatives or a full refund.

3.3 Age-Appropriate Products

Our baby swimwear (0-2, 0-5) and children’s products are designed with safety and comfort in mind. However, adult supervision is always recommended when children are in or near water.

4. Ordering and Payment

4.1 Order Process

When you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order. We reserve the right to refuse or cancel orders at our discretion.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your credit card information.

4.3 Pricing

All prices are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to adjust prices at any time, but this will not affect orders already placed.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and public holidays).

5.2 Shipping Options

  • Standard Shipping: AUD $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over AUD $50 via EMS (15-25 business days after dispatch)

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary depending on your location and customs processing.

5.3 Delivery Issues

If your order appears delayed, please check the tracking information first. For unresolved issues, contact us at [email protected].

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of receiving your order, provided:

  • Items are unused, in original condition with all tags attached
  • Items are in their original packaging
  • Proof of purchase is provided

Non-returnable items: For hygiene reasons, we cannot accept returns on swimwear (including boys swim shorts, baby swimwear 0-2/0-5, and swim hats) unless faulty or not as described.

6.2 Return Process

Contact us within 15 days at [email protected] with your order details. We will provide a Return Merchandise Authorization (RMA) number and instructions.

6.3 Refunds

Refunds are processed to your original payment method within 5-7 business days after we receive and inspect your return. Shipping costs are non-refundable unless the return is due to our error.

6.4 Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, contact us immediately with photos. We will arrange a replacement or refund and cover associated shipping costs.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Trendy Beach Hat and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Liability Limitations

Trendy Beach Hat shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or products
  • Delays or failures in performance resulting from circumstances beyond our reasonable control
  • Incorrect use of products contrary to our instructions

Our total liability for any claim related to our products or services shall not exceed the purchase price of the relevant product.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Western Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Western Australia.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified terms.

12. Contact Us

For questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Postal Address: 66 Kooljak Rd, METRICUP, AU 6280

We aim to respond to all inquiries within 24-48 hours.

Thank you for choosing Trendy Beach Hat – where we protect your family’s beach adventures with style!